Beacons General
2 Docs
Help! My beacon always disconnects after a few seconds.
Last Updated: August 12, 2026There are two most likely causes of this issue: By far, the most likely cause is that you are using the incorrect configuration app. We have TWO different apps, KBeacon and KBeaconPro. If you are experiencing repeated disconnection errors when trying to connect to the beacon to configure, you are probably using the wrong app...
Introduction to Beacons
Last Updated: May 11, 2026What are beacons? Beacons are small wireless devices that broadcast signals using Bluetooth Low Energy (BLE). Mobile apps on compatible devices are able to listen for signals from beacons placed in the physical world and then trigger an experience via the app. By experiences we mean things like sending a notification, coupon, video, form, URL...